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  SERVICES  
 

Customers are our reason to innovate. Our promise to provided exemplary service drives our team members to offer comprehensive services that encompass the entire process of interaction with our customers.

Our customer services team offers a variety of services focusing on different aspects of technical support:

Design Proposals, BOQ & Estimates
Tool Management
Demonstration & Trainings
Turnkey Projects
General Activities
  1. TECHNICAL SUPPORT:
    Our technical support works around a 3 step formula in which we offer pre sales, during sales and post sales service to our customers. Support services include supervision in laying jointing and testing of CC & Plastic pipelines and roofing systems.

  2. DESIGN PROPOSALS, BOQ & ESTIMATES:
    We develop designs and proposals, bill of quantities (BOQ) and propose estimates for our valued customers according to their requirements.

  3. TOOLS MANAGEMENT:
    Our team is equipped with latest tools needed for handling and working with CC and thermoplastic products. These tools are used for jointing, laying and installation of pipe and roofing systems.

  4. DEMONSTRATION & TRAINING:
    We conduct various types of training sessions keeping the end users in mind. Scope and nature of these sessions varies from in-house training sessions for the team, field training for installers and staff deputed on site, and training techniques for plumber and fixers. We also organize demonstrations for consultants, contractors and major customers to impart product knowledge with specification standards, applications, etc.

  5. TURNKEY PROJECTS:
    Turnkey projects are projects in which our customer services team deals with every aspect and technicality of the project. This means being involved from the initial stages of making proposals and estimates, to complete implementation of the project. We have the experience of taking up projects on turnkey basis related to construction management and are geared up for such projects on case-to-case basis.

  6. GENERAL ACTIVITIES:
    Technical assistance is also provided for the selection of appropriate products, designing, laying and testing. Special tools for installation of our products are also offered to customers.
 
 
 
 
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Last Updated on 19/10/2017